With our range of concierge services, we aim to make your boating experience a pleasure and to ensure you are well looked after from the moment you arrive at Coral Sea Marina.
In 2017, Coral Sea Marina were awarded Best Innovation by a Marina for our Blue Carpet Treatment and since then we have added new elements to our concierge service such as Ocean Club and The Lookout Lounge (launched in 2021) all designed to enhance your experience.
Whether you’ve spent the day sailing around the Whitsundays or weeks on the open sea, once you’ve berthed with us you’ll be looked after like a VIB (Very Important Boatie).
It begins with our dockhand guiding you into your berth. Then discover our vibrant marina village filled with state-of-the-art facilities and a full range of marine and leisure services. Borrow one of our courtesy cars or book a helicopter transfer service. Discover Airlie Beach’s hidden gems by booking in on one of the many hero experiences that run out of the marina.
All this and more is waiting for you when you arrive at Coral Sea Marina to stay, play, explore the iconic Whitsunday region.
Coral Sea Flight Collection
Coral Sea Flight Collection
Coral Sea Marina have launched a dedicated Coral Sea Flight Collection with our aviation partners Helireef, providing unprecedented access and convenience for marina customers arriving or departing the Whitsundays.
We can meet flights from both Whitsunday Coast (Proserpine) and Hamilton Island Airports allowing vessel owners to get to Coral Sea Marina in record time and without any delays. Our heli-service operates from our private helipads within the marina, 7 days a week, between 9.00am – 5.00pm.
Also available through the Coral Sea Flight Collection are scenic flights, golf days, snorkeling trips and private flights to a range of exclusive locations including Whitehaven Beach and Heart Reef.
To book a flight or discuss your options, please contact our friendly Guest Services team.
Courtesy Cars
Courtesy Cars
Our fleet of courtesy cars enable marina guests to book a car for two hours to assist with provisioning or accessing local suppliers. Available 7 days a week, in two hour time slots, we highly recommend making a booking in advance due to the popularity of this service. There is no charge for this service or the refueling of the cars, both are included as a complimentary concierge service for our valued guests.
Bookings can be made via the marina office, through our website or via our eConcierge app.
Please ask the friendly staff about car availability and conditions of use.
Contractor Induction Program
Contractor Induction Program
A Contractor Induction Program has been introduced to ensure a consistent high standard of service provided by contractors and tradespeople is maintained.
In accordance with WHS legislation, prior to work commencing, Coral Sea Marina requires all contractors/ tradespeople to check in at the marina office to complete the required Contractor Induction Program.
Insurance and trade qualification certificates are mandatory and all power tool leads must be tested and tagged. Inducted contractors will be identified with a contractor lanyard and access card, $50 per card payable at the time of induction.
Boat owners are responsible for ensuring any tradespeople they engage to work in their vessel have completed our induction program.
Dockhand Service
Dockhand Service
Our daily dockhand service is about bringing the good old traditional service back to the docks. Upon your arrival into Coral Sea Marina our dockhand will greet you at your berth to assist with your lines and ensure a safe and comfortable arrival into the marina.
If you are looking to get a gas bottle refill or assistance to your vessel with luggage or provisioning, the dockhand can assist in facilitating these requirements. We can even organise any mail you may be expecting to be delivered directly to your vessel.
With our daily dock walks, you can rest assured that your vessel is sighted throughout the day to ensure safe keeping.
eConcierge App
eConcierge App
Before arriving at Coral Sea Marina we recommend downloading the Coral Sea eConcierge app. Not only will this assist you with finding your berthing allocation but also provides a great tool for all new and return visitors to find their way around the marina and to research services, facilities and amenities they require during their stay.
With direct links to recommended local suppliers and up-to-date information about marina and regional events, the eConcierge app is a one-stop-shop for all your marina needs.
Click here to download the app for ITunes or Google Play.
Guest Business Centre
Guest Business Centre
If you are in need of a quiet space to get some work done if required, or needing access to the internet and a laptop, then guests are welcome to use the Guest Business Centre located on the top floor of the floating Ocean Club.
Open from 9.30am - 4pm daily, there is a complimentary laptop available for personal use.
Should you need any documents printing, please email these to marina@csmr.com.au and collect from the marina office.
Learn to Sail
Learn to Sail
Whether you want to be a master skipper or simply desire a getaway sailing experience amongst the Whitsunday Islands and crystal-clear waters, Mainstay Sailing has what you want. Specialising in personal service, coupled with years of expertise, they will get you back to life as it should be.
Mainstay Sailing, through its owners, directors and all its staff will deliver the highest level of training and services to its customers and associates. They keep up to date with the latest available equipment and technology and share the information and knowledge to improve the enjoyment and safety in sailing, cruising and in boating in general. They do their best to make it fun, interesting and to stimulate a spirit of adventure in the process.
Their teaching style and methods are tailored to cater for persons of all abilities and learning styles.
Mainstay Sailing courses and tours include RYA Training (internationally recognised qualification), sustainable sailing training, and overnight sailing adventures from 2 days to a week long training trip.
Parcel/ Mail Deliveries
Parcel/ Mail Deliveries
If you are a paying private marina guest, we will happily accept postal deliveries on your behalf to the marina office.
Please ensure that your name and vessel name is clearly marked on your arriving deliveries, then our Guest Services team will contact you to let you know when your delivery has arrived.
Private Guest Lounge
Private Guest Lounge
Launched in 2021, The Lookout Lounge is a dedicated private guest lounge, with spectacular marina views and an informal relaxation area. The Lookout Lounge offers a touch of comfort to our guest’s experience and acts as a casual meeting area where like-minded boaties can share a coffee, a cold beer or a chat about their latest on-water adventure.
With comfortable furniture, a pool table, expansive balcony, plus beverage and snack options, The Lookout Lounge is the newest addition to Coral Sea Marina designed with our guests in mind.
Provisioning
Provisioning
We have a range of partnerships with local suppliers through which you can arrange for provisioning to be delivered to the marina. For delicious fresh seafood Fishi have a range which won’t disappoint. Speak with them about their Seaduction Platter, which is the perfect way to celebrate your arrival in the Whitsundays or for a day out on the water.
Master Butcher Whitsundays supply premium, quality meat and dairy products and deliver directly to the marina. The Prickly Pineapple, supply a range of locally sourced fruit and vegetables at great prices and also deliver directly to the marina.
For the complete provision service try the bespoke services of Whitsunday Provisioning or Slice of Nature, both of which deliver daily to the marina. Coles Online will also deliver to the marina, at a pre-arranged time slot.
Should you wish for our Guest Services team to make the order on your behalf and arrange delivery, we are happy to assist. Fees apply.
Tour/ Activity Booking Service
Tour/ Activity Booking Service
Just like staying at a quality hotel, our Guest Services team are ready to assist with any bookings you wish to make.
If you need accommodation whilst staying with us, for yourself or family and friends, our Guest Services team can happily assist with this.
If you would like us to recommend and book you or your guests onto one of the many tours or activities we have here in the Whitsundays, we are happy to help. With over 50 commercial operators calling the Coral Sea Marina home, including 80% of all on-water tourism in the region, there is a diverse range of experiences awaiting you here in the Whitsundays.
From jetski tours to scenic flights, from diving the Great Barrier Reef to lazing on Whitehaven Beach, our Guest Services team will happily assist you in finding the right tour or activity for you.
Click here to find out more.
Transfers
Transfers
As a part of our concierge service we offer to book airport transfers for incoming and outgoing vessel owners or their guests. With a choice of private car or shared shuttle transfer service, we can arrange a suitable transfer which will service every arriving or departing flight into/ out of Whitsunday Coast (Proserpine) Airport.
Our Guest Services team are able to make these arrangements for you, add the transfers to your final marina invoice and simplify the arrival or departure process of you or your guests to make a transfer booking. You can make a booking here.
If you are departing or arriving from Hamilton Island, we can also arrange transfers to/from Port of Airlie to meet your ferry service. Please come and speak with the Guest Services team at least 24 hours prior to your required transfer time/ date and we would be delighted to assist with making suitable arrangements.